刚收到的Toyota 的E-Mail，估计这周大家会收到Toyota Recall的信件 (水城百事)

by toyota, Monday, February 01, 2010, 10:40

Dear Toyota Owner,

As you know, we have issued a recall on select Toyota models in response to reports that, in rare cases, there is the possibility that the accelerator pedal may mechanically stick.

We have also taken the unprecedented step of suspending the production and delivery of the affected models.

We regret any loss of peace of mind that this recall may have caused you. But a recall was necessary because we place the safety of customers like you above everything else.

So we mobilized our engineering teams around the world to immediately find a solution for the problem. And they have. This will be applied to all affected models - on the road and on the production line - so that every Toyota owner can continue to feel confident in their vehicle.

This week, we will begin mailing information with instructions on exactly what customers should do next.

For the latest information we encourage you to visit our updated website at toyota.ca, contact your dealer, or call the customer interaction centre at 1-888-TOYOTA8 (1-888-869-6828).